Privacy Policy | Infraxio

Introduction

Infraxio LLC ("Infraxio," "we," "us," or "our") is committed to protecting the privacy of our website visitors, clients, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at infraxio.com or engage with our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name, email address, phone number, and business name
Billing and payment information
Information submitted through contact forms, discovery call bookings, or service inquiries
Communications and correspondence you send to us

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address, browser type, and operating system
Pages viewed, time spent on pages, and navigation patterns
Referring website addresses and search terms
Device identifiers and cookie data

How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services
To respond to inquiries, service requests, and customer support needs
To send you marketing communications, newsletters, and promotional materials (with your consent)
To personalize your experience and deliver relevant content
To analyze website usage and improve our website performance
To comply with legal obligations and protect our rights
To detect and prevent fraud or unauthorized access

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party vendors who assist us in operating our website and delivering services (e.g., hosting providers, payment processors, email platforms).
Legal Requirements: We may disclose information if required by law, court order, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
With Your Consent: We may share your information when you have given us explicit permission to do so.

Sign in with Google, and Our Use of Google User Data

The Infraxio Business Hub application offers “Sign in with Google” so users can access their account without creating a separate password. This section explains exactly what that involves.

What we receive. When you choose to sign in with Google, Google shares your basic profile information with us: your name, email address, profile picture, and Google account identifier. We do not request access to Gmail, Google Drive, Google Calendar, Google Contacts, or any other Google service, and we cannot read, modify, or delete anything in your Google account.

How we use it. We use this information only to create your account, authenticate you when you sign in, display your name and picture to colleagues inside the application, and contact you about your account. We do not use it for advertising, we do not sell or rent it, and we do not use it to develop, improve, or train generalized artificial intelligence or machine learning models.

How we share it. Google user data is not shared with third parties except where strictly necessary to operate the application — for example, our hosting and database providers acting on our instructions — or where required by law, or with your explicit consent.

How long we keep it. We retain this information for as long as your account is active. You can disconnect Infraxio from your Google account at any time at myaccount.google.com/permissions, and you can ask us to delete your account and its associated data by emailing hello@infraxio.com. We will action deletion requests within 30 days.

Limited Use. Infraxio's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access, update, or delete your personal information
The right to opt out of marketing communications at any time
The right to request a copy of the data we hold about you
The right to restrict or object to certain processing activities
The right to data portability

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Infraxio LLC
90 Fort Wade Rd, Suite 100, Ponte Vedra, FL 32081
Phone: +1 (904) 827-7925
Email: hello@infraxio.com